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General FAQ

Have questions about our money transfer and forex exchange services? Our FAQ section provides quick answers to help you navigate rates, transfers, security, and more with ease.

RBI Rules

What is the definition of an Indian Resident?

What is the foreign exchange limit for a Resident Indian?

Do I have to pay any tax on foreign exchange transactions?

Security

Are the exchange houses/forex stores listed in ExTravelMoney.com trustworthy?

Is ExTravelMoney reliable?

What does ExTravelMoney do with my information?

How is ExTravelMoney different from Banks and other Foreign Exchange Houses?

Exchange Rate

How often are the rates updated in ExTravelMoney.com?

What is your current exchange rate?

Cancellation

What is your cancellation and refund policy?

How can I cancel my forex order placed at ExTravelMoney.com?

What is the procedure to raise customer complaints in ExTravelMoney?